Concierge London - New York
Concierge London and New York have rebranded to Somerset White
Please visit our new website www.somersetwhite.com
Our members are discerning individuals and most already have domestic and office staff. Our work begins where that of a personal assistant or house manager ends. We are very accustomed to working with our members’ teams to ensure that their needs are fully taken care of.
The following sections provide an overview of some of the services that are requested most frequently by our members. Each service, recommendation, and booking is made with our members’ personal preferences in mind. This ensures that our services, whilst comprehensive, are in practice highly specific to the needs of the individual.
TRAVEL
Our members travel frequently both for business and pleasure. We understand that the priorities for each trip will be different and tailor our suggestions and bookings accordingly. From the moment our members leave home, we take care of every detail.
We have extensive contacts worldwide and access to excellent specialist travel knowledge, allowing us to find the most suitable destination and create the ideal itinerary.
From recommending charming local restaurants and organizing an exceptional private tour guide, to booking the best tennis coach for children, finding an experienced yoga teacher and arranging a talented local chef. We ensure that every requirement is met.
STAFF MANAGEMENT
We understand it is essential to have a trustworthy and hardworking household team. We are devoted to the art of finding, interviewing, training and managing household staff.
The recruitment process begins by gaining a precise understanding of our members needs. Using our knowledge of their household and requirements we will compose a detailed specification for the role. We use our extensive network of word of mouth contacts, plus a small number of trusted recruitment specialists, to source potential candidates. We carry out a thorough process of interviews, referencing and background checks, before recommending a handful of the most successful applicants.
EVENTS
Events are a speciality at Concierge and an area in which we pride ourselves. We handle events of all sizes, from small children’s birthday parties, to dinners at home and large weddings. We have the skills, experience and imagination to design and execute the perfect party.
You can see photographs of some of the events we have managed by clicking here.
ENTERTAINMENT & CULTURAL RECOMMENDATIONS
Many of our members like to be up to date with forthcoming entertainment and cultural events, whether for personal interest, business entertaining or days out with the family.
Our recommendations are impartial, well-informed and honest. We can source tickets as soon as they are released, ensuring the best possible availability and price. If members have last minute requests, we know that events are rarely ‘sold out’, and work with a number of trusted contacts to obtain access at very short notice.
SPECIALIST SERVICES & REFERRALS
We regularly recommend the appropriate experts for our members from an extensive range of professions, including law, medicine, education, art, architecture, interior design, beauty and fitness.
We introduce our clients to known and trusted specialists in these, and many other areas and we can, if needed, ensure that appointments are obtained and handled efficiently. We make introductions on an independent basis and each of the individuals we recommend are known to us personally.
DAY TO DAY
It is often the mundane or trivial demands that are the most time consuming. We help with a wide variety of day to day requests, from providing original present suggestions, hand wrapping gifts and booking a favourite restaurant, to helping with tradesmen emergencies or secretarial work at home. We bring the same level of professionalism to each task, however small.
We offer comprehensive Christmas and holiday services. We can suggest presents for the most difficult recipients, take over the shopping of an entire Christmas list, or spend the day at our members’ homes wrapping each present beautifully. We can also look after home and garden decoration, additional staffing needs, and sourcing and delivering all the specialist groceries needed for the season.